Here I share my thoughts and experiences about life as an internal communication specialist.

Before you dive into my blog – join my mailing list to receive regular updates, information and insights, direct to your inbox through my newsletter…launching next month.

Welcome to
The Comms Smith blog

Sign me up!
A woman with glasses wearing a red outfit, sitting at a wooden table with a smile, in a casual indoor setting. There is a logo in the top right corner that reads "Institute of Internal Communication Fellow (FIIC) 2025." The woman's name, "The Connors Smith," is written in cursive at the bottom of the image.
Pauline Smith Pauline Smith

Thrive as an internal comms team of one

If you’re a comms team of one, bringing in a freelance partner can help give you breathing space. The kind that helps you stay focused, calm, and at your best.

Read More
Pauline Smith Pauline Smith

How to get national TV coverage for free

When a story is worth telling, don’t whisper—shout. This is how a simple nomination turned into a national TV moment for Anna’s Hope, a charity that helps children with brain tumours. Proof that comms done well doesn’t always need a big budget.

Read More
Pauline Smith Pauline Smith

Becoming an IoIC Fellow

I was absolutely thrilled to receive this recognition from the IoIC and join the esteemed ranks of IoIC Fellows. Read on as I reflect on my career journey.

Read More
Pauline Smith Pauline Smith

Why invest in CPD?

As a lifelong learner, I’ve always invested in staying up-to-date with internal comms industry knowledge and skills but never pursued continuous professional development (CPD), until now…

Read More
Pauline Smith Pauline Smith

Dreams can come true

On 14 February 2025, I had achieved my childhood dream of being a teacher, by presenting to a room full of very smart and curious first year digital marketing students at Anglia Ruskin University in Cambridge.

Read More